WKO 121 : READY TO WORK II

This course provides a career pathway for individuals with limited education and employment experience by providing them with entry-level skills.  Topics covered include customer service, team building, FDIC, Lean/JIT operation, principles of quality, conflict resolution, decision analysis, problem-solving, and time management.  Completing this course and passing the Ready To Work final exam earns the student the Alabama Certified Worker certificate.