Inventory of Student Services

Service / Program / Activity

Primary Function/Role

College Department Responsible

Students Served

Resources Available to Dual Enrolled Students

Resources Available at Higher Education Center & WARTC

Admissions & Records

Application processing, enrollment verification, transcript evaluations, grade processing, graduation certification, student records management, transcript requests

Admissions & Records

All students

In-person, email, phone, fax, online, Register Blast

In-person, email, phone, fax, online, Register Blast

Advising

Academic planning, career goal setting, course selection assistance

Admissions & Records, Counseling, Financial Aid

All students

In-person, email, phone

In-person, email, phone

Bookstore

Textbooks, course materials, supplies, apparel

Student Services Director & Secretary

All students

In-person, email, phone, online, postal mail

In-person, email, phone, online, postal mail

Disability Services

Accommodations for students with documented disabilities

ADA Coordinator, Student Success Center

Students with disabilities

In-person, email, phone

In-person, email, phone

Financial Aid & Scholarships

Pell grants, state grants, VA benefits, federal work-study, scholarships, financial literacy sessions

Financial Aid Office

All eligible students (some scholarships available for dual enrollment students)

In-person, Zoom, email, phone, fax, online, postal mail

In-person, Zoom, email, phone, fax, online, postal mail

Learning Resource Center (Library)

Library assistance, books, printing/copying, research databases, study rooms, ADA resources

Library

All students

In-person, email, phone, online

In-person, email, phone, online

New Student Orientation

Overview of programs, services, resources, safety, conduct, and student success strategies

Admissions & Records

All new students

In-person, online

In-person, online

Placement & Testing Services

Placement testing, score interpretation, proctoring

Admissions & Records

All students

In-person, online

In-person, online

Safety & Security

Campus safety, incident reporting, security updates

Campus Police

All students

In-person, email, phone, online

In-person, email, phone, online

Student Success Coaching

Academic plans, resource referrals, personal support

Student Success Coaching Office

All students

Email, phone, online

Email, phone, online

Technology Services

Computer labs, Office 365 access, Canvas LMS support

IT Department

All students

In-person, online

In-person, online

Tutorial Services

Online tutoring (Brainfuse), peer and professional tutoring, Writing Center

Student Success Center

All students

In-person, online

In-person, online